NT Logistics Reviews & Client Testimonials

“I first brought in Lynn Gravley of NT Logistics when I was running a large public company that had 13 locations distributing all over the United States, and every location had a different provider or solution. Our costs were out of line, our service record was spotty to poor, and we didn’t have a single point of coordination. I asked Lynn to come in and study the situation and come up with a recommendation for us. Over the next two years, we were able to combine 13 customer service locations to two and ultimately one. In two years, we literally saved $8 million in freight expense for our $600 million company – about a million dollars a quarter by taking out inefficiencies. Every time we have brought NT Logistics into a new situation, we have always saved money. Our customer service record goes up and our internal operations begin to run smoother. Every single time. It’s an amazing track record. NT Logistics gets overall rates that allow midsize to smaller companies to compete with very large national and international companies. They guarantee their carriers so the trucks are always available. Instead of dealing with multiple freight brokers, we get just one bill, which improves cash flow. And they have a world-class database and technology to provide audit support or resolve billing disputes. When you hire NT Logistics, they become an extension of your customer service department. They are literally some of the best folks in the industry.”

Bing Graffunder, Former President/CEO, Morningstar Foods (a division of Dean Foods)

“When you hire NT Logistics, they become an extension of your customer service department. They are literally some of the best folks in the industry.”

“We have been an NT Logistics customer since 2006, and they have been a great business partner. We did shop around for a logistics provider, and we chose NT for the total value they brought to the business. We needed more data to better manage logistics, but it’s also about dependability and not having any issues or problems. NT Logistics has both the reliability and operational reporting capabilities we needed. They are dependable, accountable, and fair, and they can break down all of our costing by account, by case and by pallet. NT Logistics’ communication is very good. They are extremely helpful should some situation arise where we need them to go above and beyond normal business to make sure we are taken care of. They are honest, trustworthy people who are good to do business with. I’m completely satisfied.”

Don Klausing, President of Hydrofresh HPP

“For the past 4 years, NT Logistics has been our consistent source for local loads within the DFW metroplex. Dealing with the same person at NT Logistics all this time has given us a fantastic consistency in loads and rates, something rare in this industry. The simple, uncomplicated rapport and relationship makes it easy for us and NT Logistics to plan and get things covered. NT Logistics works the way we like to work; nobody else has managed to offer that same level of consistency and predictability. NT Logistics goes to bat for us and stands behind their carriers, handling problems without hassle or headache.”

Jonathan Edwards, Timco LLC

“NT Logistics works the way we like to work; nobody else has managed to offer that same level of consistency and predictability.”

“The NT Logistics team gives us great service, quality and a can-do attitude 24/7. Over the years I’ve needed their service from Texas to Minnesota to California, and they always come through.”

Hollis South, Senior Production Manager, Miller Milling Company

“We’ve been working as a carrier with NT Logistics since 2014. At that time, I was looking for a company to work with that had dedicated work in the areas I work. I noticed that a lot of the loads from our brokers were coming from NT, so I decided to try working with them. Now we work only with them, 100 percent. Because they give us dedicated work, they are keeping us busy with guaranteed loads every single day. There are no problems with payments – we have never had any loads that haven’t gotten paid. We have a real trust relationship. They throw me the loads and trust that whatever they give me, I will knock it out. I’ve never left them hanging, and they have helped me out with an advance payment when I needed it and even helped me finance trailers that I needed to buy. They always have my back when there’s an issue. Working with NT, I feel like I am in a secure place and that takes a lot of pressure off me. They have helped me grow my business, and I appreciate what they are offering me. It’s not something most brokers would. I’m grateful for it.”

Javier Saenz, Saenz and Sons

“Working with NT, I feel like I am in a secure place and that takes a lot of pressure off me. They have helped me grow my business, and I appreciate what they are offering me. It’s not something most brokers would. I’m grateful for it.”

“NT Logistics takes pride in going above and beyond to service our account. They are consistently on time for pickups and deliveries. Our relationship with NT Logistics is a true partnership with a shared goal to serve the end customer.”

Ken Rogers, National Transportation Director, Nestle Waters North America

“We decided to consolidate to NT Logistics for two reasons: The overall service and the analytics. NT is always going the extra mile, always willing to say yes, regardless of requisition or requirement. Also, we needed good, sophisticated systems and processes for tracking all our data, and NT had them. That gave us much more visibility into what our costs were, and that enabled us to be more competitive with bidding on different levels of the business. We also gained more visibility to consolidate loads and act on information that we had never been aware of in the past, and that drove our distribution costs down. I can’t say enough about Lynn, Chris, Bob and their personal commitment to doing whatever it takes to make the business successful, and letting the dollars and cents take care of themselves. It’s not just a transactional relationship. They were willing to do extraordinary things, sometimes at their cost, because that is what the relationship required. It starts with taking care of each other, sharing information, and operating in a way where we felt like we were an extended part of their team. We hope they felt we were an extended part of their team, too.”

Bob Charleston, Former President/CEO of Fieldbrook Foods

“I can’t say enough about Lynn, Chris, Bob and their personal commitment to doing whatever it takes to make the business successful, and letting the dollars and cents take care of themselves. They were willing to do extraordinary things, sometimes at their cost, because that is what the relationship required.”

“When we decided to outsource distribution logistics, we were looking for someone who could give us more data and analytics than we were doing in-house. NT Logistics came in and helped us out with creating new easy-to-access portals and breaking our data down by customer, region, order type, and where to associate those costs. Now, I use that data for my monthly operational reviews that I share with my team and our executive leadership. The ability to track analytics for shipments helps us see where exactly we are spending extra resources, by customer. Nobody else has a portal with easy, real-time access like NT. They’ve also helped us with special database projects and analytics, at no extra cost. On one project, they created to help create an automated pallet builder, using spec data from about 3,000 SKUs to create an algorithm that could tell us how many pallets each order should be on. This helps us make pallets more efficiently, which saves money. We have a great relationship with them. NT Logistics’ customer service is top notch. They are available 24/7, easy to reach and quick to respond, and we have a dedicated person for our account with backup people available. If there is an issue, they are on top of it right away.”

Bob Johnson, Warehouse Superviser, EMMI Roth USA

“With more than 350 customers across and outside of the U.S., inbound and outbound shipping is a big part of what we do. We are always trying to make sure we are not overspending, and that we get goods to our customers on time and get the goods we need on time as well. NT Logistics can give us all the services we need to do that, with all the value adds necessary. The people at NT are really quick. We give information, and then lightning fast, they get back to us, and we are good to go. It makes it so much easier. NT Logistics is truly turnkey, which eliminates the need to shop around for good rates or good service. NT does that job for you. NT can give us competitive prices. The breadth and depth of NT Logistics’ network in supply chain puts them in position to give us competitive prices, and that is a stand-out feature. They also take care of some of the paperwork and overhead that we have to deal with, so that is an added value.”

Balaji Jayakumar, Chief Operating Officer, MaxQ

“The breadth and depth of NT Logistics’ network in supply chain puts them in position to give us competitive prices, and that is a stand-out feature.”

“I am open and honest with NT Logistics about everything in my company, and they take time to find out how to help me. They work with my other logistics partners to give me loads and backhauls. They call me for advice, and I call them for advice. If money is running low and a truck goes down, NT is good about loaning me money so I can stay on top of things. As long as you’re straightforward with them, they are straightforward with you; and that’s all you can ask for. We talk a lot and stay in touch, and they have my back if I need something. I’m not left out there in the dark. They are friendly people. It’s nice to have that personal relationship, so you know who you are dealing with and understand how they operate. A lot of companies have gotten away from that, and you’re just a number to them. NT cares about your well-being and wants to make sure everything is good with you as a person, and not just with your business. We all work together, and that’s the beauty of it.”

Shaundrick Williams, J&A Trucking

“We have been doing business with NT Logistics for more than 20 years, and that says it all right there. They are exceptional, dedicated and loyal. Anything we need, Lisa goes above and beyond. We have our own internal dedicated fleet, but when there are capacity crunches, Lisa has regular drivers and sets them aside for us. Lisa will step in when we need her to help schedule appointments. Every single week, NT saves the day. Lisa treats all of our drivers like her own drivers, and our freight like her own freight. We work with other providers, but we prefer NT. We get such better service. We know that if there are any issues, even if it’s after hours, we will find out about it ahead of time and it will be addressed. With some other carriers, we don’t know there is an issue until we hear about it from our customer. Also, NT’s billing is always on point – we have the least amount of billing issues with NT, as opposed to many other brokers. Everything matches, it passes our audit and it saves us time. It’s very much about customer service for us. We love NT. They are wonderful.”

Katie Dattilio, Transportation Logistics Supervisor, Cabot

Scale your business with confidence.

“We’re passionate about seeing our customers win.” – Lynn Gravley