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Detention and Chronic Delays at the Consignee

September 2016

In our last blog, Detaining Detention: The Source of Chronic Delays, we discussed the issue of chronic delays and detention at the shipper’s loading dock and how it is causing great frustration for carriers and impacting reputations for shippers.  With the much publicized capacity shortage soon to come, compounded by the stricter federal regulations, carriers cannot afford to send their drivers to a shipper who will routinely detain them for extensive lengths of time.  Chronic delays and detention is many times rooted in a shipper’s lack of respect for the driver’s time.  When shippers recognize everyone’s time is valuable and should be respected, they are becoming a Preferred Shipper and therefore a part of the solution for our industry. 

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